wishbetTerms of Use
We at wishbet operate a sportsbook and gaming platform available to users in jurisdictions where our services are permitted by local law. These terms outline the conditions under which you access our platform, manage your account, deposit and withdraw funds, and engage with our markets across football, live-dealer tables, slots, and esports.
Our commitment is to provide transparent account management, clear settlement rules, and straightforward payment processing. We support deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Account verification is required before your first withdrawal, and we process all transactions subject to these terms and applicable law.
By creating an account on wishbet, you agree to these terms. We encourage you to read them carefully and contact our support team if you have questions about any policy or procedure.
Account Opening and Eligibility
When you join wishbet, we require accurate personal information, a valid email address, and a verified payment method. We do not permit account sharing, and each person may hold only one active account. Our verification process includes identity confirmation and address verification before your first withdrawal.
We are available only where local law permits. If you access wishbet from a jurisdiction where our services are prohibited, we reserve the right to suspend or close your account. You are responsible for verifying that your access and use comply with your own jurisdiction's law.
Verification is required before withdrawal
We conduct identity and address verification to comply with anti-money-laundering regulations. This process typically completes within 24 hours of submission.
Deposits and Withdrawals
We process deposits immediately upon receipt of payment confirmation. Your account balance reflects all deposits, withdrawals, and market settlements in real time. Withdrawals are processed subject to verification completion and are returned to the same payment method used for deposit.
Supported deposit methods on wishbet include:
- Mobile wallets: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet
- Bank transfers: mobile banking, local payment, online payment, e-wallet virtual accounts
We do not impose fixed withdrawal limits, though your bank or payment provider may apply their own restrictions. Withdrawals typically process within standard verification windows. If a withdrawal is delayed beyond expected timeframes, our support team can investigate the status.
Market Rules and Settlement
We settle all markets within 24 hours of official match conclusion or tournament announcement. Markets close at the specified time (typically match kickoff for football fixtures) and do not accept late entries. If a fixture is postponed, we notify account holders and adjust market availability accordingly.
Settlement is based on official records from Liga 1, Piala AFF, Piala Indonesia, Champions League, and other tournaments we cover. If a match is abandoned before completion, we void the market and return all stakes to your account balance.
- Market window
- Opens at fixture publication; closes at match start or tournament announcement.
- Settlement
- Within 24 hours of official final outcome, based on confirmed records.
- Postponement
- Markets remain open until official rescheduling is announced.
- Abandoned event
- All stakes are returned if an event is abandoned before completion.
Our Policies and Commitments
We at wishbet maintain clear policies across account management, data protection, and dispute resolution. Your account data is protected using industry-standard encryption. We do not share your personal information with third parties except as required by law or to process your transactions.
We support markets across football (Liga 1, Piala AFF, Champions League, Piala Indonesia), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports (Mobile Legends, Free Fire, PUBG Mobile). Each market type operates under identical account and payment rules.
Dispute Resolution
If you believe a market has been settled incorrectly, contact our support team within 48 hours of settlement. We review disputed outcomes against official records and respond within 48 hours. If you remain unsatisfied, we provide a formal escalation process through our support dashboard.
We encourage you to reach out during high-traffic periods like Idul Fitri, Idul Adha, and Imlek holidays. Our support team responds in English and can clarify settlement rules, account status, or payment procedures at any time.
Account Suspension and Closure
We reserve the right to suspend or close your account if you violate these terms, engage in fraudulent activity, or access wishbet from a prohibited jurisdiction. If your account is suspended, we notify you and provide an opportunity to withdraw your remaining balance, subject to verification completion.
Upon account closure, we return your remaining balance to your verified payment method within standard processing windows. We retain transaction records for regulatory compliance and dispute resolution.
Jurisdiction and Applicable Law
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that your access and use comply with your own jurisdiction's law. These terms are governed by the laws of the jurisdiction in which we operate.
By using wishbet, you acknowledge that you have read and understood these terms, and you agree to be bound by them. If you have questions about any aspect of our policy, contact our support team through your account dashboard.